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Frequently asked questions





When will my order ship?


Our current processing time is approximately 7-10 days upon recieving all order details. If you have an order that needs to be rushed please contact us with your detals and order requests, so that we can accomidate you as best as possible. amberhankins@craftticrafts.com




When will my order be delivered?


Shipping typically takes 3-5 business days within the U.S. Tracking will be provided via email upon being shipped.




Do you except returns?


-At craftti I want to give me customers the most enjoyable shopping experience, one that will keep them coming back time and time again. That's why if there are any problems with your product/products please let me know as soon as possible. I will always do my best to correct the problem. -Returns are accepted* but we ask that you notify us of the return within 7 days from the time that you recieved your purchase. Refunds will be issued when item/items are recieved by us. Shipping fees are NOT refunded unless your purchase was damaged in shipping or we made the mistake. Customer is responsible for the costs of returning the item. *There are restrictions* Custom or Personalized items are NOT refundable Clearance items are NOT refundable





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